General FAQ

At L’amore Beauty you can purchase any product as a one-time order or as a subscription at a discounted rate.
  • One-time purchase: Purchase your product(s) in any quantity through one order, at regular price
  • Subscribe & Save: Subscribe to receive your product every 30 days at 15% off regular price
AloeGen is our proprietary ingredient that is derived from 100% organic aloe vera and has been shown to have anti-aging and skin-soothing properties. It helps to nourish and rejuvenate the skin, leaving it looking radiant and healthy.
Our products work on most skin types as they are made from non-toxic, natural ingredients. However, if you suffer from any kind of allergy, it is advisable to check our ingredient listings and perform a patch test prior to use.
Yes, our products are designed to be gentle and non-irritating, making them suitable for use on acne-prone skin.
Yes, you can add any L'amore Beauty products to your existing skin care routine but refrain from combining them with heavy chemical-based formulations. For optimal performance and benefits, we recommend using them in conjunction with other L'amore Beauty products as a complete regimen.
Yes, our entire range of skin care products are vegan and cruelty-free. We are also paraben-free, sulfate-free, and silicone-free.
Our website has a skin type quiz that can help you determine which products are most suitable for your skin. You can also contact our customer service team for personalized product recommendations.
Yes, we are committed to producing cruelty-free products. We do not conduct any animal testing and only use ingredients that have not been tested on animals.
While our products are generally considered safe for use during pregnancy, we recommend consulting with a healthcare provider before using any new skincare products.
We recommend applying our products according to the specific usage instructions listed on the product labels or on our website. Generally, it is best to apply skincare products to a clean, dry face in the order of thinnest to thickest consistency.

Shipping FAQ

Yes, we offer international shipping to select countries. Shipping rates and delivery times will vary depending on the destination. Please note that international orders may be subject to customs fees and duties, which are the responsibility of the recipient.
You will receive a tracking number within several business days when your order is marked shipped. Our tracking information will have instructions where you can follow the status of your order.
You can add, edit or delete addresses for future orders in two simple ways.
Go to Your Addresses and do one of the following:
  • To add a new address, click on Add a New Address. You will need to fill out a form and save the information by clicking on Add Address button.
  • To edit or delete an address, select either Edit or Delete below the address you want to modify.
Add a new address directly at the time of check out.
Order processing can take up to five business days before your order is shipped. These times can fluctuate depending on weather and/or any other unforeseen circumstances.
Most standard shipments arrived within 3-5 business days. Some areas may take longer depending on time of year and carrier used. We strive to provide you with the best possible service and will do whatever we can to ensure your order arrives in timely manner.
Please contact our support team at help@getlamore.com and we will make sure that your products are delivered ASAP. Please note that if you recently made an address change just prior to a non-delivery issue, and it was not made 14 days prior to your next order date, we are not responsible for any non-delivered orders

Refunds / Exchanges / Cancellations FAQ

We offer free returns on all orders within 60 days of purchase. If you are not completely satisfied with your purchase, simply contact our customer service team to initiate a return.
If you receive a damaged or defective product, please contact our customer service team immediately. We will do everything we can to resolve the issue and ensure that you are satisfied with your purchase.
Subscriptions can be canceled at any time without penalty. However, you must cancel at least 48 hours prior to your next charge date, or we cannot guarantee that you will not incur another monthly charge and that you will not receive another order. To cancel your subscription please email our support team at help@getlamore.com

Question not listed? Contact us directly!

For any other questions or if you still require support, reach out to our skin care experts directly through our online chat, or email us at help@getlamore.com.